Frequently Asked Questions

 

When Does EST's Box Office Open?

The box office at the theater opens one half hour prior to performances. If you have any questions, email boxoffice@estnyc.org.

Is there a wait list for sold out events or performances?

On the day of a sold-out performance, a wait list is started one hour before curtain time, when the box office opens.  Any patron hoping to add their name to the wait list must be present at the theatre - we do not accept names in advance or via phone or e-mail.

WHAT IS EST'S TICKET EXCHANGE POLICY?

All ticket purchases are non-refundable.  However, tickets are transferable within a production.  You may e-mail boxoffice@estnyc.org if you must change your ticket reservation before the day of the performance. If you miss a performance, you may move your tickets to another performance up to 24 hours after your original reservation.

WHAT IS PHYSICAL ACCESSIBILITY LIKE AT EST?

Every production has different requirements of the space, so accessibility may change between productions. If you have any questions about accessibility, or any concerns about seating, please e-mail boxoffice@estnyc.org

HOW CAN I CONTACT SOMEONE REGARDING PRESS FOR EST?

For any press inquiries, contact Matt Ross Public Relations at est@mattrosspr.com.

Does EST have a military discount?

Yes! We offer $25 tickets to our Mainstage productions to military personnel and their immediate families. You can learn more about the discount and how to access it here.

I'm a writer! Can I submit my work to EST?

We have an open submission process for our biennial Marathon of One-Act Plays as well as for our EST/Sloan Project commissions. You can learn more about submissions for the Marathon of One-Act Plays here, and more about EST/Sloan Project submissions here.

What Are EST Members? Can I become one?

EST Member Artists make up the core of our community. Our Membership is a collection of artists who have a background of work in our theatre and programs, and have applied and been accepted by a New Members Committee. While applications are always considered, membership is generally extended to artists only after they have taken part in EST projects and contributed to the life of the theater. Membership in our company is an honor, but more important, it is a commitment--to honestly create and freely collaborate, to generously give time, energy, vision, love and support to our fellow artists and our audience.